Refund policy

At Airbrush Co. you enjoy a 100% customer satisfaction policy. We will do our best to make your finished product look as good or better than those shown on this site, and if we make a mistake we will do our very best to correct that mistake in a timely fashion.

Variations in colour, lettering, and slight design differences are not defects. Each item we produce is a custom hand painted item and is therefore unique and you should expect to see variations from the designs examples shown on this site to the actual one you receive. Disliking the final arrangement is not grounds for a refund or exchange.

It is our goal to process and begin painting your order as fast as possible to ensure that you receive your order in a timely fashion. For this reason there is a very small time frame in which you can cancel or change your order after it is submitted and payment has been received.

Orders cannot be cancelled and perhaps not even changed after work has begun. If your order has not been started, and you would like to cancel your order, we will be happy to give a 100% refund.

All sales of personalised items are final no exchange of product is available. If we have made an error in your order please notify us with proof of purchase and in its original condition within 7 days so that we may correct or replace your item. 

Airbrush Co. is not responsible for misspellings, wrong choice of size or colour, or quantities when a order is placed.  

 Based on management and artists discretion orders maybe refused of cancelled.